Join our team…

Walker & Williams is a small, independent and family owned and run business, established to offer all the comforts and facilities that come with staying in a 1st class apartment with the services of a luxury boutique hotel. Our mission is to WOW our guests, supersede expectations and to offer this experience at a competitive price. Our apart hotels are relatively small including No.10 Preston & Winckley Square Hotel, allowing us to provide a more personal and tailored experience.

The Lodge Apartment

We currently have two positions available which include Hotel Receptionist & Night Porter/Receptionist.

Job Attributes:

This is a key position within the hotel as reception is the first point of call for every guest and we will be looking at the successful candidate to have the following attributes;

  • Previous Front Office experience in Reception
  • Excellent customer service skills
  • Excellent telephone manner
  • Excellent Sales techniques
  • Excellent Attention to detail

Basic Job Description:

  • Welcoming and directing guests in person, via email and over the telephone
  • Checking guests in and out of the hotel with use of a property management system
  • Processing charges and payments
  • To work as a team with the rest of the department and throughout the hotel
  • Processing reservations and sending detailed confirmations
  • Checking the day to day arrivals to make sure those bookings are correct
  • Responding to emails
  • Maintaining filing systems and ensuring correspondence is accurately filed and completed on a daily basis
  • Checking apartments before guests arrive.

These positions are full time positions at £8.50 per hour, including company mobile phone.

If you’d like to apply for either position, please email a copy of your CV to ross@walkerwilliams.co.uk please note what position you would like to apply for.

Your career awaits….

Ross Taylor

Hotel Manager